Welcome to the PEEK – A – BOO Stores website. To ensure you have a fantastic e-shopping experience our website features:
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FREE DELIVERY! ON ALL ORDERS OF £50* *Using standard UK delivery option Click Here |
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BEFORE YOU BUY!
CHECK OUT OUR LOW SHIPPING CHARGES WHICH ARE BASED ON ORDER VALUE SO YOU CAN BUY MORE ITEMS WITH NO EXTRA SHIPPING CHARGES Click Here |
If you are not happy with your purchases you can return it/them for full refund of the purchase price, if in perfect new condition along with all packaging etc, post paid by customer, within 28 days of despatch. Any items returned not in “perfect new condition”, including packaging accessories etc, will not be refunded or exchanged. Prior to any returns please contact customer services for authorisation.
In the event of products being paid for and are out of stock, or unavailable, we will email you within 24 hours with the expected delivery date. You have the choice of leaving the item(s) on back order, ordering alternatives or a refund. If you do not reply to this email within 48 hours we will automatically issue a refund for said items.
If any items arrive damaged please contact customer services immediately for replacement or other remedy. This could include a refund of purchase price, replacement or an alternative product, at the customer’s discretion. We will either arrange for pick up of damaged item or authorise the customer to return the damaged stock and refunding any postage paid by the customer for the return.
All electrical products are guaranteed by PEEK - A - BOO Stores against faulty workmanship and/or materials for a period of 12 MONTHS FROM THE DATE OF PURCHASE. In the unlikely event of a fault within the first 28 days please arrange return of the item with it’s packaging to our warehouse along with this Guarantee Card and the original receipt (post paid by the company), after 28 days and up to 12 months (post paid by customer), for a prompt repair, replacement, refund or exchange (at the Company’s discretion).
To arrange return please email customer services: sales@peekaboogifts.co.uk
PLEASE NOTE DO NOT RETURN ITEMS WITHOUT PRIOR ARRANGEMENT WITH CUSTOMER SERVICES
All items returned under this guarantee will be tested and any product that turns out not to be faulty will not be credited, exchanged or refunded and will only be returned to the customer after the customer agrees to pay the postage and any postage paid by the customer, within the first 28 days period after purchase, will not be reimbursed by the company.
This Guarantee is in addition to your statutory rights and any guarantee offered by the manufacturer or importer.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
If you have any questions/comments about privacy, you should contact us.